EMRs Fail at Doctor and Patient Engagement Transitions of Care

EMRs Fail at Doctor and Patient Engagement

As taxpayers, we have subsidized the purchase of electronic medical records systems to the tune of $30 billion, creating the new EMR billionaire club, but has this investment paid off?  There is no evidence thus far that the quality of care has improved due to these investments.

Kentucky Patient Engagement Rankings

Top health systems:

provide patients with information and tools that support self care,
enable patients to have rich online interactions with the health system both through patient portals and through social media,
have low 30-day readmissions,
and have high patient satisfaction (HCAHPS) scores.

Axial in the News

A roundup of recent news coverage.

Best Practices to Keep your Smartphone Health Data Secure

More and more patients are using smartphone-based tools to manage their health.  The smartphone is an excellent tool for tracking and managing personal health and sharing that information with their doctor.  With an estimated 30 percent of 7.4 billion mobile phone subscribers in 2015 likely to use a phone-based wellness application (BCG/Telenor Mobile Health Report), billions of people are going to be storing personal health information on their phone.  It is essential that individuals follow basic mobile security best practices in order for this technology to live up to its full potential in a safe and secure manner.

I guess we hit a nerve

Last month, Axial debuted its Patient Engagement Index (PEI) with a ranking of Florida hospitals. Last week, we followed up with the Texas PEI. The reception has been incredible. People are evidently very much ready to join the conversation about transforming healthcare through patient engagement. Through the PEI, we've seen some incredible work happening at a select number of health systems. The investments that these health systems are making in patient engagement leads us to be optimistic about the future of healthcare. Here is some of the coverage from our first two installments of the Patient Engagement Index: