2015 HIMSS Mobile Survey Highlights Provider Goals and Challenges around Mobile

2015 HIMSS Mobile Survey Highlights Provider Goals and Challenges around Mobile

2015 HIMSS is in full swing and to kick things off the nonprofit released their 2015 HIMSSS Mobile Technology Study. This year represents the forth year the survey was conducted.  Inline with years past survey respondents underscored the responses of the past surveys, but indicating growth in every category of activity:

"Respondents were most likely to engage patients with app-enabled portals (73 percent), but only 36 percent reported that use of app-enabled portals to be a highly effective means of engaging patients."

Reiterating feedback that Axial has collected from patients- the big portal apps, from MyChart to Healow provide an ineffective experience in engaging patients.  Even with new self-care tools, the poor app experience undercuts their purpose.  Those 36 percent know the potential of mobile, but many may not be actually engaging patients because of the challenges around education, behavior change and self-care.   

47 percent indicated that implementation of mobile services for access to information is a high priority at their organization. However, only 18 percent indicated their mobile technology environment was highly mature.

As we have developed workflows with partners, we have found ways to work with individual departments to uncover ways that mobile and context unlock new opportunities.  One thing we have learned is that this process is methodical at best, and never one-size-fits-all.  Customization and working closely with the care providers on the ground is the key to reaching mobile maturity and widespread adoption.  

Mobile Technology Policy: 57 percent of respondents indicated their organization has a mobile technology policy; another third reported that their organization will develop one in the future. Mobile device security was indicated as a key component of current and future mobile technology policies.

We have worked with organizations to shape their mobile strategy around achieving real clinical and regualtory resources. 


Federal Policy’s Influence: More than half of respondents indicated that the Meaningful Use Program has a strong impact on their organization’s mHealth strategy.

Axial's mobile roadmap has been shaped by meaningful use since day one. Find out how patient generated data and meaningful use stage 3 can be achieved with Axial in our white paper. 


31% Offer their own branded app. Another 30 percent reported their organization is presently developing an organization-specific app. Ten percent of respondents have created an app marketplace to distribute apps internally or externally. 2015 HIMSS Mobile Technology Survey Executive Summary April 2015

Axial enables employee authentication, app marketplaces and of course, top to bottom customization for your goals.  


Integration of Data into the EHR: Two thirds (67 percent) of respondents reported that at least some portion of the information on a mobile device is uploaded into the organization’s electronic health record (EHR). Only eight percent of respondents reported that their organization captures all data generated by mobile devices into their EHR.

Axial can get all data provided to their app, from self-entered data, to wearables, Apple Healthkit, and anything else the provider wants to see in their EHR, regardless of the EHR used.  Read more about wearables and your EHR here. 


Sending Alerts to Providers/Care Teams: One-third of respondents indicated that that their organization has created interfaces between the EHR and other devices such that alerts are posted directly into the EHR.

Axial's app for providers is a highly usable, customizable mobile interface that efficently allows providers to complete EHR tasks on the go.  

51% say that funding is a top barrier to moving forward with mobile. 

A cookie-cutter app built by an EHR company?  Too restrictive and too general.   A custom app built in house?  Huge upfront and ongoing costs, not enough organizational talent to support consumer level experience. Axial's offering, a highly customizable mobile product with the polish that consumers expect, the flexibility you need and the platform of fundamentals to get you up and running.  All of that in an affordable SaaS package that improves every month with new releases on Android and iOS.   

54% report cost savings in: preventative support care, telehealth interventions, resource utilization, care continuum, facilitate remote patient monitoring

Providers are asking all the right questions around mobile.  It *is* challenging, but there is huge reward in utilization, streamlining workflow, building patient loyalty and finding new revenue in reform.  Mobile can contribute across the board in significant ways, especially working with our talented team of mobile experts.  


Check out Axial's Mobile Offering


Check out Axial's Mobile Offering