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Five Years In: The Evolution of Digital Health Since 2009 Hospital Mobile Apps

Five Years In: The Evolution of Digital Health Since 2009

In 2009, we started Axial Exchange with the audacious goal of using software to coordinate physician hand-offs and to engage patients in self care. Here's a quick look back on how the world has changed in the last 5 years.

The Power of the Patient: EMRs Integrate with Self Tracked Patient Data Hospital and Healthcare Marketing

The Power of the Patient: EMRs Integrate with Self Tracked Patient Data

One of the biggest projects health systems have tackled is the rollout of new electronic health record (EHR) systems.  EHR’s are essential tools for accurately capturing the clinical details of a patient encounter, whether the patient is laying in a hospital bed, sitting in an exam room, or visiting an urgent care center.  EHRs are necessary, but not sufficient, for the kind of patient management required in the accountable care era. To wit, which EHRs provide insights into patient status when patients are away from their doctor?  What about the 99% of the time patients are charged with managing their own health?

Axial Exchange CEO Selected to Present at Rock Health’s 2014 Health Innovation Summit Patient Engagement

Axial Exchange CEO Selected to Present at Rock Health’s 2014 Health Innovation Summit

Joanne Rohde to Speak on Panel that Explores How Personal Experiences in the Healthcare System Led to Innovation.

Patient Engagement starts with Employee Engagement

Imagine if health system employees were so knowledgeable about your patient engagement initiatives that they become walking, talking advertisements.  In order to break through the personal health noise and get patients to engage in self-care, you must leverage your most powerful communication vehicle: your staff.

Major enhancements to Axial’s mobile engagement app

Axial Exchange, Inc., a pioneer in using mobile applications to deepen the patient’s role in improving outcomes, today announced that it has introduced a major new release of its mobile application that provides patients with a whole new way to stay well. The new application puts the world’s best health content and tools right on a patient’s smartphone or tablet. With the new app, patients have a single hub for all of their health apps and devices and are able to securely share this personal health data with their physicians. When patients have questions about their health, they can easily search through vetted health content covering thousands of health topics.

Why We Need Accountable Accountable Care—A True Story

This summer I was reminded, once again on a very personal level, why I started Axial Exchange.  Five years since company inception, I’ve learned a thing or two about Health Care, including a deep understanding of all the buzzwords -- ACOs, accountable care, narrow networks, shared savings -- you get the idea.  Notice what word isn’t in any of these industry buzzwords?  P-A-T-I-E-N-T.

Don’t Let Patient Engagement Be Your Hospital’s Global Warming Patient Engagement

Don’t Let Patient Engagement Be Your Hospital’s Global Warming

Last month, researchers at NASA's Jet Propulsion Laboratory and at the University of California at Irvine calculated that the glaciers' retreat may have already "reached the point of no return."  We can all look forward to continued extreme weather and higher tides thanks to our unwillingness to act in a timely matter.  

We see the same with many hospitals when it comes to the subject of Patient Engagement -- the executives know it’s important, but they are going to wait and see what happens.  The Axial - Becker’s National Patient Engagement Rankings looked at 3000 hospitals and their approach to patient engagement, and the disparities between organizations are quite clear.

Apple and Google are driving data liquidity (and that’s a good thing)

With Apple's developer conference behind us and Google's just around the corner, these are exciting times for young mobile health companies like Axial. The reason for our optimism is threefold: accelerated consumer adoption, enhanced enterprise credibility, and increased data liquidity for everyone. 

Hospital Employee Wellness - Great Sandbox for Patient Engagement

There is a lot of hedging by hospitals when it comes to where payment reform ultimately ends up.  Will there be an ACO model that proves operational and profitable?  As there are some who are predicting the failure of the ACO model (Christensen, Flier and Vijayaraghavan: The Coming Failure of 'Accountable Care'), a number of our clients are looking at their self-insured employee health benefit programs as a great place to start engaging patients where they are already assuming “full-risk” for claims.

Announcing the 2014 Patient Engagement Rankings Hospital Mobile Apps

Announcing the 2014 Patient Engagement Rankings

Most hospital rankings ignore patients. Not this one.

Becker's Hospital Review worked with Axial to produce a first-ever hospital ranking based on patient engagement. It was a perfect match: we combined Beckers' trusted editorial oversight with Axial's expertise as the leading patient engagement software provider.  The Top 100 hospitals are posted at Becker's website. 

Engaging Patients with your mHealth Offering: Step One

At Axial, we help our clients deliver branded mobile applications that empower patients with health information, provider directories, and tools to track their health.  These tools offer health care providers a view into which of their patients is actively engaged in the management of their health, and the ability to include this patient-collected biometric data in the patient's record.  

What good are these capabilities if patients don’t use them?

Axial Exchange Announces New Spanish-Language Version of its Patient Engagement Application

Spanish Translation of Axial App Improves Providers Ability to Meet the Needs of a Greater Patient Population

ACOs are ushering in the “post EHR” era

EHR vendors are starting to come up for air from Meaningful Use certification and take aim at the next target: accountable care. Unlike Meaningful Use, Accountable Care Organizations (ACOs) change the care delivery model with a move toward chronic disease management. What does this mean for EHR vendors, which have been built from the ground up to support the old model? If Meaningful Use was challenging, many EHR vendors might find the move to accountable care models beyond their capabilities.

Axial Exchange Brings Patient Engagement App to BlackBerry

Axial Exchange Brings Patient Engagement App to BlackBerry

Indonesia’s Siloam Hospital Group among First Provider Organizations to Launch BlackBerry Version of Axial Exchange App

How patient engagement pays for PCPs

“In the US, we spend $2.8 trillion on healthcare, which represents 17% of our GDP.”

We’ve all heard these statistics, but what do they actually mean? For example, what does it mean to spend $880 billion a year on hospital care? These numbers are so large it is difficult to make sense of them on a human scale.  In a recent JAMA article, former ONC chief Dr. Farzad Mostashari provides a refreshing bottom-up reframing of how an individual primary care physician (PCP) is able to move the needle on healthcare spending.

90 days of self-tracking via mobile app = 40% readmission reduction

The Mayo Clinic recently announced the results of a study that measured the impact that a smart phone had on the readmissions rates and ER utilization rates of heart attack patients recovering from stent surgery. The study was funded by the BIRD foundation and was presented at the American College of Cardiology's 63rd Annual Scientific Session in Washington D.C. 

Axial Exchange and HealthDay Partner to Provide Customized Health News to Enhance Patient Engagement

Daily Updates to Include Information Related to Each Patient’s Specific Conditions and Health Goals

Hospital to replace EHR system with human scribes

A major academic health system has announced that it will replace its EHR system with a team of Austrian monks. Axial had a chance to sit down with the CIO for an exclusive interview.

In defense of measuring engagement

Do readmissions count as an outcomes measure? The Centers for Medicare and Medicaid Services lists them among its Outcomes Measures here. QualityNet.org elaborates further:

The Centers for Medicare & Medicaid Services (CMS) 30-day readmission measures assess a broad set of healthcare activities that affect patients’ well-being. Patients who receive high-quality care during their hospitalizations and their transition to the outpatient setting will likely have improved outcomes, such as survival, functional ability, and quality of life.

The public reporting of 30-day risk-standardized readmission measures is consistent with the priorities of the Department of Health and Human Services’ National Quality Strategy, which aims to: a) improve health care quality; b) improve the health of the U.S. population; and c) reduce the costs of health care.