A complete patient engagement system

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Axial Exchange is a leader in mobile patient engagement -- focused on the 99% of the time the patients are away from the health system.

Axial offers a patient-facing mobile application, a provider-facing population dashboard, and consulting services.

Axial has 12 health system clients,representing more than 50 hospitals and is backed by Canaan Partners and Mayo Ventures.

Patient engagement means managing relationships

Engaged patients patients have lower readmissions
Engaged patients have higher HCAHPS
Engaged patients are more loyal

A process for patient success

The right self-care tools for patients

To take control of their health, patients need trusted health information and easy-to-use health management tools. Axial features the Mayo Clinic’s world class health content, covering 2,000+ diseases and condition and provides tools for tracking vitals, labs, and symptoms -- including integration with popular wearables such as FitBit. Axial also makes it easy for patients to retrieve their health records -- all on the mobile device of their choice.

An engagement dashboard for health systems

Axial enables health systems to quantify engagement through an analytical dashboard. The dashboard provides insights into how often patients are using the engagement tools, what parts of the platform they are using, and how their behavior compares to engagement goals. Axial can also tie these engagement metrics to key strategic measures such as 30-day readmission rates and HCAHPS scores.

Turnkey services

Introducing new workflow can be challenging. Axial makes it easy by deploying a patient engagement expert onsite to your facility. Axial’s expert will work alongside your discharge coordinators and will ensure that your high priority patients are engaged with our software and prepared for self care -- before discharge.

Engage A Patient Before, During, and After a Healthcare Encounter

Axial's comprehensive patient engagement solution includes Mayo Clinic health content, software tools for tracking vitals, labs, and symptoms, and integration with wearable devices such as Fitbit.

See how it works

Solutions for every challenge

Used by the best health systems

Axial in the news


Get the patient engagement primer

Patient engagement is a priority for the best-run hospitals and health systems. If you give your patients the information they need via their own mobile devices, you are building patient engagement in an increasingly competitive healthcare environment.

Request our white paper to see how Axial Patient can:

  • Learn what patients are doing with mobile health today
  • Understand what a mobile app can do for your hospital's brand
  • See how a mobile app improves your competitive position
  • Get clarity on buy vs. build with 3 easy-to-evaluate decision points
  • Review the 5 most important characteristics of good mobile app vendors

Get the white paper